If your controller buttons working properly or not then, Check your controller online with help of Xbox Controller Tester.
Your Xbox One controller may keep disconnecting because, if you are using a wireless controller, it is out of range.
Try placing your controller closer to the console and see if the connection problem is resolved. Also, make sure the controller is facing the front of the console.
Your Xbox One controller keeps disconnecting issue may also be caused by weak batteries. You should view the battery indicator on the Home screen to verify that it has enough power. If it doesn’t, replace the batteries or recharge the battery pack.
A power cycle can restart your Xbox One console completely, which helps fix issues on your console and your controller. To power cycle your console:
1) Hold the Xbox button on the front of your Xbox One console for about 10 seconds to turn off your console.
2) Press the Xbox button on the console to turn it on.
3) Try your controller and see if this fixes your connection problem.
You can also try reconnecting yourXbox One controller to your console. This can rebuild the connection and prevent your Xbox One controller from disconnecting frequently.
If you are using a wired controller, unplug the cable and then plug it back. If the problem persists, try using another cable or USB port to see if it is resolved.
If you are using a wireless controller, you can follow the steps below to reconnect your controller.
1) Hold down the wireless connect button on the controller until the Xbox button on your controller flashes.
2) Hold down the wireless connect button on the controller until the Xbox button on your controller stays on.
3) Try your controller and see if this fixes your controller.
Sometimes the Xbox One controller disconnecting problem is caused by the wrong or outdated controller firmware. You should make sure your controller firmware is up to date, and update it if it isn’t. If your controller is unusable, you need another controller to operate the update.
To update your controller firmware:
1) Connect a USB cable between your controller and your console.
2) Sign in to Xbox Live on your Xbox One console.
3) Press the Menu button on your controller.
4) Select Settings.
5) Select Devices & accessories.
6) Select the problem controller.
7) Select Update.
8) Select Continue.
9) If the system tells you “No updates needed“, your controller firmware is up to date. Otherwise, wait for the update to complete.
10) Check your controller and see if it gets back to normal.
If you have connected your controller to your PC but it keeps disconnecting, it’s possible that you are using the wrong Xbox One Controller driver or it’s out of date.
So you should update your Xbox One Controller driver to see if it fixes your problem. If you don’t have the time, patience, or skills to update the driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy takes care of it all.
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3)Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
You can do it for free if you like, but it’s partly manual.
4) Restart your computer for the changes to take effect.
5) Check to see if your controller works properly. If it’s still no joy, please move on to.
If you have another controller, try it on your console and see if the disconnection issue is fixed.
If the second controller functions normally, your original controller needs to be replaced. But If both controllers share the same issue, your console needs to be serviced.
When using wired controllers, the frequent disconnection issue can arise due to loose connections or faulty cables. In this case, you can try reconnecting the controller to establish a better connection. Just unplug the wire and plug it back into the console or PC. That should do the work.
Press and hold the Xbox button on the face of the controller for about 6 seconds—this will turn the controller off. Press the Xbox button again to turn the controller back on.
Dead or dying batteries can cause your controller to stop connecting. Tap the Xbox button on your controller.
Navigate to the Home menu, then look for the battery icon in the top-right corner. If the batteries are low, remove the back casing from your controller and replace the two batteries.
Probably what's happening to your controller is an issue called drift. This causes that particular issue, that when the analog stick is pushed in any direction, it keeps pushing even tho the analog stick is let go.
Your Xbox One controller keeps disconnecting issue may also be caused by weak batteries. You should view the battery indicator on the Home screen to verify that it has enough power. If it doesn't, replace the batteries or recharge the battery pack.
These are the only methods you can try on your own for a quick fix. We've covered everything from rebooting the controller to updating the driver or firmware. You can go through step by step.
However, there are a few things you should try before giving up on your controller altogether. If you're having trouble with your Xbox One controller disconnecting while playing, there are a few steps you can try.